Privacy Policy

Introduction

Jaclyn Peace Real Estate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jaclynpeacerealestate.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request property information or inquire about listings
• Subscribe to our newsletter
• Schedule a showing or consultation
• Communicate with us via email or phone

The personal information we collect may include:

• Contact Information: Name, email address, phone number, mailing address
• Property Preferences: Desired locations, price range, property type, number of bedrooms/bathrooms
• Financial Information: Pre-qualification status, budget (if voluntarily provided)
• Communication Records: Messages, inquiries, and correspondence with us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: See our Cookie Policy section below

How We Use Your Information

We use the information we collect for the following purposes:

Providing Real Estate Services

• Responding to your inquiries about properties and services
• Scheduling property showings and consultations
• Providing personalized property recommendations
• Facilitating real estate transactions
• Communicating updates about properties you've expressed interest in

Marketing and Communications

• Sending newsletters with market updates and new listings (with your consent)
• Providing information about our services
• Sending promotional materials and special offers
• Notifying you of changes to our services or policies

Website Improvement and Analytics

• Analyzing website usage to improve user experience
• Understanding which properties and content are most popular
• Troubleshooting technical issues
• Conducting research and analysis

Legal and Security

• Complying with legal obligations and regulations
• Protecting against fraud and unauthorized access
• Enforcing our terms of service
• Protecting our rights and property

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Email Service Providers: For sending newsletters and communications (EmailJS)
• Analytics Providers: For website analytics (Google Analytics, Microsoft Clarity)
• Hosting Providers: For website hosting and data storage (Cloudflare, Firebase)
• CRM Providers: For managing client relationships (if applicable)

Professional Partners

• Lenders: With your consent, to facilitate mortgage pre-approval
• Home Inspectors: To schedule and coordinate inspections
• Title Companies: For closing services
• Other Real Estate Professionals: When representing you in a transaction

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal process
• Government or regulatory requests
• Protection of our legal rights
• Investigation of fraud or security issues

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize you on return visits and remember your preferences.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (authentication, security)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity for advertising purposes (with your consent)

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. You can also use our cookie consent banner to manage your preferences.

Third-Party Services

Our website uses the following third-party services that may collect information:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects anonymous information about your visit. For more information, see Google's Privacy Policy.

Microsoft Clarity

We may use Microsoft Clarity for session recording and heatmaps to improve user experience. For more information, see Microsoft's Privacy Statement.

Firebase (Google)

We use Firebase for data storage and website hosting. Firebase complies with industry-standard security protocols. For more information, see Firebase Privacy and Security.

EmailJS

We use EmailJS to send email communications. Your email address and contact information are processed through this service.

Your Rights and Choices

Access and Correction

You have the right to access and update your personal information. Contact us to:

• Request a copy of the personal information we hold about you
• Correct inaccurate or incomplete information
• Update your contact preferences

Opt-Out of Marketing

You can opt out of receiving marketing communications by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly at [email protected]
• Calling us at (817) 213-7967

Note: Even if you opt out of marketing, we may still send you transactional emails related to your inquiries or services.

Do Not Track

Some browsers have "Do Not Track" features. Currently, we do not respond to Do Not Track signals, but you can control cookies through your browser settings.

Data Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions. We will retain information as required by law or for legitimate business purposes.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Firebase security rules and authentication
• Access Controls: Limited access to personal information
• Regular Security Audits: Monitoring for vulnerabilities

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at [email protected] or (817) 213-7967.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: